We apologize for the inconvenience. If you haven’t heard from us within a specified time frame, please reach out to our support team directly via the “Contact Us” option for an update.
What information should I provide when reporting a bug?
For a faster resolution, please include detailed steps to reproduce the issue, the device and browser you’re using, and any error messages you’ve received. Screenshots or video recordings can be especially helpful.
Will I receive a notification once the bug is fixed?
Yes, we’ll notify you via email or through our platform notifications once the reported bug has been resolved.
How long will it take to fix a reported bug?
The time to resolve a bug varies based on its complexity and priority. Once reported, our technical team will assess the issue and work diligently to address it. We’ll keep you updated on the progress.
How can I report a bug?
To report a bug, navigate to the “Help & Support” section on our platform and select “Report a Bug.” Please provide as much detail as possible, including screenshots or video recordings if available.
How many revisions are included?
We believe in delivering a product that exceeds your expectations. The number of revisions included varies depending on the scope and complexity of the project. Typically, we offer a set number of revisions as specified in our proposal. However, we’re always open to discussing additional revisions if needed to ensure your satisfaction.
What if I don’t like what you did?
Customer satisfaction is our top priority. In the event that you’re not satisfied with the initial deliverables, we encourage open communication. We offer revisions to address any concerns and make necessary adjustments to meet your expectations. Our ultimate goal is to ensure you are delighted with the final outcome.
What should I provide to start the order?
To start your order, we’ll need some essential information. Firstly, a clear description of your project, including your objectives, preferences, and any specific details you have in mind. Additionally, any relevant files, branding guidelines, or assets you already have will be immensely helpful in ensuring the project aligns with your vision.
How do I place the order?
Placing an order with Kostricani Studio is a simple process. Go to Find Task choose the service you want and click “Hire me for a task” and follow the steps.
Do you provide ongoing support after the project is completed?
Yes, we believe in building long-term relationships. We offer post-project support to assist you with any queries or further enhancements you may need. Your satisfaction and success are important to us even after the project is completed.
Can I see examples of your work?
Absolutely! You can browse through our portfolio to view a curated selection of our previous projects. Visit our Portfolio Page to get an idea of the high-quality work we consistently deliver.
What services do you provide?
Kostricani Studio offers a wide range of services including web design and development, graphic design, Amazon Services, UI/UX design, branding, and identity services. We are dedicated to creating compelling online experiences tailored to meet your unique needs.
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